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The Total Airport Solution - TTAS


TTAS provides the airport industry a total solution to airport connectivity including embedded global applications at a price affordable to even the smallest airport with the most comprehensive support in the airline industry, at no cost for system programs, applications, Internet servers, common use terminals, unlimited bandwidth connectivity of the server to the Internet and any hardware needed to support each of the TTAS applications.

As airport operators search for cost-effective ways to handle record numbers of passengers, they are finding the answer in the next-generation information systems. Today's airport managers have discovered that accurate, timely and accessible information accelerates every airport function and optimize operations.

FDM designs, develops, installs and integrates a complete array of airport systems, including sophisticated applications for:

  • Customs
  • Immigrations
  • Passenger and Baggage Reconciliation
    • Passenger Check-in
    • Passenger Boarding
    • Baggage Check-in and Handling
  • Cargo
  • Integrated Flight Information Display System (FIDS)
  • Common Use Terminals
  • Global Relational SQL Database
  • Integrated Total Airport Data Network
  • On-line Internet Website

Everyone benefits, when an airport integrates it's information systems, everyone benefits-from airport personnel to airline employees to passengers. Automatically exchanging real-time information among systems results in more efficient airport operations. What's more, it speeds up the flow of passengers, baggage and aircraft through the airport.

Managers who can access information about airport activity have the key to smooth, productive operations. With integrated systems, they allocate resources more effectively and improve performance by quicker and more accurate decisions.

TTAS allows airport and airline staff to access their respective applications on any workstation throughout the airport or the world.

The goal is simply for all authorized airport personnel to access the same critical information for operations, communications, resource management, engineering, maintenance and financial management-as soon as it is available.

To effectively make this happen, all tenants must use the system, then the airport authority will know on an automated real-time basis details of every flight departing and arriving at the airport as well as service provided by the service organizations.

At the discretion of the airport authority each of the functions normally done by the individual airlines can be handled by airport personnel. For example, for airlines this includes check-in, boarding and, optionally, cargo operations.

To summarize, the airport can, at it's digression, provide all of the services required by the airport's tenants, airlines, travel agencies, service providers, etc. and to charge for these services. This quickly turns the airport into a profit center while providing world class service to the tenets and passengers.


  • Access from anywhere in the world, with proper authority, over a network that is free to the airport and users.

  • Access by passengers from anywhere in the world to TTAS passenger applications. For example, viewing the current schedules, as seen on the FIDS displays, real-time.

  • Design and implementation of the airport's communication infrastructure to an industry standard wireless (WLAN) or connected (LAN) network.

  • Connection of airlines, passengers or cargo reservation systems to any of the TTAS resources without programming or cost to the connecting parties. TTAS requires no license or testing by the connecting parties. Utilities are provided so that the airport can control who has access to what functionality.

  • Free interconnectivity of airports that have TTAS installed.

  • Centralized relational database. The databases between interconnected airports are automatically maintained at the same level. All airports, on a real-time basis, can view all data across the interconnected airports. Access to the centralized database is provided for all airlines applications with industry standard database access methods. For example, when an airline flies a domestic flight, the destination airport will know before the aircraft arrives, the passenger details and, if any, how much cargo is on the aircraft.

  • To assist airlines and travel agencies located at the airport TTAS, optionally, provides connection to all major airlines. This allows the airlines and travel agencies to make and receive reservation to and from the major airlines.

  • Reduction of aircraft delays. This is provided by improving baggage and passenger authentication and tracking.

  • TTAS is one hundred percent IATA/ICAO/ATPCO/ISO standard compliant and can pass the standards compliance testing.

Application Summaries

Airport Interconnect (AI)

Delivering 7/24/365 data connectivity is what Airport Interconnect is all about.

Airport Interconnect, AI, is a comprehensive data connection system that connects all airport business into an automated non-stop information exchange environment.

AI utilizes a wireless local area network (WLAN) or connected local area network (LAN) to increase business performance by providing data interconnection throughout the airport. AI services provide communications that include connectability of the Global Relational Database (GDR), airport administration, airport maintenance, airline, passengers, immigrations, customs, check-in, boarding and on-site service providers.

External gateways are provided that allow users to send and receive email, faxes, and data to and from worldwide locations. Voice over IP, free telephone service, is supported to any location in the world. Internal connection to and from external data connections is routed automatically so that these services are delivered at the airport directly to the users desk top. Connection outside of the airport is via a reliable Internet or satellite connection.

A real-time graphical view of the entire network is provided that allows identification of any troubled areas/spots quickly. An extensive set of graphical tools enable users to easily and quickly make changes without interrupting service. Changes are propagated instantly to all airport locations. Real-time and historic reports are provided and the ability for the users to create custom reports is provided.

Connectivity to other airlines is provided so that the airlines located at the airport can, optionally, communicate with any airline in the world.

At their choice, the airport can offer the data communication facilities to airlines, travel agencies and resident businesses on a cost basis. The offering is comprehensive so the airport can enforce a rule that only the airport authority supplied data communication services can be utilized at the airport. This allows the airport to control all data to and from the airport while making a profit.

Usage reporting is accomplished with detailed reports that include all communication types. Individual reports can be produced to allow billing of the users.

Flight Data Management will install a secure airport wide wireless or connected network that meets the security concerns of both airlines and aviation authorities. The system is based on industry-standard equipment using encryption to protect the data communications. An advanced security application provides robust security with centralized, user based authentication to guard against network intrusion of any kind.

Wireless is preferred as the result is an intrusion-resistant network with encryption and increased reliability over a network that does not need miles of cable to deteriorate and go bad.

Global Relational SQL Database (GRD)

The Global Relational SQL Database (GRD) is the "Airport Information Center" and is the central database or repository for all TTAS applications. GRD provides any airport-related data accurately and efficiently in a real-time environment. The storage capacity of GRD is unlimited.

The relational SQL database is common to all TTAS applications. This means that all data can be used by all TTAS applications and viewed by airport personnel. Data is only input once, thereby eliminating input errors from multiple entries of the same data. Both productivity and data accuracy are improved.

GRD provides:

  • Central, in-house, database.
  • Data is input only once.
  • Real-time reporting of all business aspects.
  • Direct availability of all data to external applications via Java JDBC and MS Windows ODBC.
  • Every transaction made in the system is summarized and placed into the transaction log. You can view every transaction at any time in the same detail it was input into the system. The transaction contains: who did it and the date and time it was done. All transactions are available to anyone with proper authority.

In performing it's task, GRD takes into account the different information requirements of the various users. For example, the system supplies specific information to airport personnel in the various departments, to airlines, passengers, visitors and authorities operating at the airport, such as customs, immigrations and police. The GRD processing module enables smooth processing of all data and their augmentation with airport-event relevant information.

GRD's graphical user interface ensures user-friendly operation. Particular emphasis has been placed on implementing plausibility checks to facilitate early identification and avoidance of user errors.

Common Use Terminal

The universal common use terminal is the Internet web browser that is already installed on your Personal Computers.

Web browser selection is up to you. A short list of what is supported by most web browsers is:

  • Full graphical user interface.
  • Supports all computer displays.
  • Supported by all operating systems.
  • Mouse or key navigation
  • Multiple language support.
  • Up to 4096 simultaneous communication threads.
  • Text, images and HTML.
  • Searching for specific data.
  • Copying, Saving, and Printing Pages.
  • Determine start-up page.
  • Download and uploading of data and files.
  • Data encryption
  • Encryption of transmission links/threads
  • Internet Web enabled.
  • Fully configurable.
  • LAN, wireless and network direct connection.
  • Multiple open tab support.
  • Hypertext support
  • Navigation history
  • Configurable, including content, side, top and bottom bar support
  • Configurable keyboard short cuts.
  • Automatic or manual page refresh.
  • Side and top bar panel navigation.

Any hand held cellular device that supports HTML can be used to fully access TTAS. This means that with you cellular telephone you can access and modify the data in TTAS if you have the TTAS access authority.

By using a standard Internet browser for the Common Use Terminal there is absolutely no TTAS programming required in the user's terminal. Any person with the proper authority can use any terminal at the airport, or in the world, to access TTAS and they will see the same applications as if they were on their terminal in their office.

Access Security

Each user access, defined to the system, is individually configurable. Each used only has access to the specific applications that they are allowed to use.

Passenger Check-in

Passenger check-in is designed to work on the TTAS common use terminals. This allows any airline to check-in on any of the terminals located in the check-in area. This means that the airport can define the terminals and time that the airline can use them to perform their check-in operation.

Airlines must use the common use terminals to check-in their passengers. By not allowing the airlines to use their own check-in systems the airport has complete access to the number of passengers checked-in and other statistical data of the airline on a real-time basis.

All charges for changes, baggage, reservation, re-booking, etc. are handled by the airline's cashier, not the check-in personnel. When charges are required the system puts the passenger's reservation on hold. The cashier views the passengers reservation and when payment is made the cashier release the passenger reservation. This is done at the end of the check-in cycle so that the passenger can then proceed to the departure immigrations area.

The airlines load their passenger inventory into the check-in system by creating an IATA standard formatted passenger name list (PNL) and sending it to the check-in system via secure email.

Once the file is received it is placed in the GRD database and used by the TTAS check-in system to check-in the passengers.

The passenger list can be added to, delete from and viewed/printed by the individual airlines. The airlines can only work with their own passenger list.

This function provides to the smaller airlines an automated passenger reservation system at no cost. It is to the airport's advantage to have them use it as it captures the flight inventory on a real-time basis rather than all at once on the day of the flight.

At the completion of checking in a flight a file is created automatically by the check-in system that contains the original plus any changes made by the check-in process. This file is sent back to the airline via an email. The airline uses this file to update their reservation system to reflect the check-in process on a real time basis.

Passenger Check-in Counter

The airport check-in functions provided by TTAS are:

  • Check-in
  • Baggage
  • Booking a New Passenger
  • Handling the "wait listed" passengers
  • Cancellations
  • Re-bookings
  • Up-grades
  • Down-grades
  • Walk-ups
  • No Shows
  • Stand-by
  • Infants
  • Lap Children
  • Special Needs
  • Print eTickets if required.
  • Automated Boarding Passes
  • Automated Baggage Tags

To check-in a passenger the agent does the following:

  • Select the passenger being checked-in.
  • Select the "Checked-in" option.
  • Select the "Update Link".

The check-in system immediately updates the passenger's record (PNR) in the GRD database. At this point the manifest report is accurate no matter where it is viewed or printed.

At this point the passenger's baggage, if any, is checked-in.

Baggage Check-in

The passenger, if they have baggage to check-in, must check their baggage with the check-in agent in order to insure the baggage is routed correctly and that it is labelled. A baggage check-in application is provided that records the bags being check-in as well as automatically calculating any baggage charges due. To activate the baggage check-in application the agent selects the "Baggage" link on the row representing the current passenger. This automatically presents the baggage check-in panel to the agent.

The baggage check-in application provides the following functions:

  • Baggage check-in
  • Baggage check-in for groups of passengers
  • Manager's ability to waive the charges all on some of the baggage charges
  • Return of baggage to the passenger, if required.
  • Payment for overweight baggage.

The weight and balance program is automatically updated to reflect the passenger's and baggage weight.

IATA/ICAO Baggage Tags

Once the baggage is checked-in the system automatically prints the correct number of IATA/ICAO baggage tags. The baggage tag contains all of the information necessary to insure that the bags arrive at the proper destination. In addition to the standard bar code label on the bag tag a simple unique identifier or more complex information can be optionally stored on a RFID chip contained on the bag tag.

The RFID stored date travels with each bag and is tracked by the system, when read, by the RFID readers. The baggage is tracked until it is loaded on the aircraft.

The passenger application insures positive baggage identification when the flight manifest is printed. If there is a problem the fight manifest cannot be printed until the problem is resolved. The boarding application checks for all possible errors:

  • Passenger not boarded but baggage on aircraft.
  • Passenger departing prior to baggage offload.
  • Baggage to passenger identification.

Boarding Passes

The boarding passes deviate from the IATA/ICAO standard in that at the check-in counter a scanner is used to scan either the passengers government identification card or their passport. This information is printed on the left hand side of the boarding pass, including the photograph of the passenger. This allows positive identification of the passengers when they are boarded onto the aircraft.

Additional information, other than the standard flight number, time, gate number, etc. that is placed on the boarding card is:

  • Number of checked bags
  • Total weight of the checked bags,
  • The bag tag numbers of the checked bags.
  • The charges, if any, for overweight checked baggage.
  • The number and weight of the carry-on luggage
  • The identification number of each carry-on bag tag.
  • Any special carry on luggage such as computers, baby strollers, etc.

This information provides positive baggage identification of all carry-on luggage at the aircraft and at the same time eliminates fraudulent baggage from being carried onto the aircraft by the passenger.

Off-Site Check-In

The ability for passengers to check-in for their flights before they reach the airport provides a less stressful travel experience. Off-site check-in reduces crowding at the airport ticket counter areas and to drastically lower airline passenger processing cost.

Hotels, airlines, convention centers and other locations have begun to embrace the concept of offering passenger check-in on their proprieties.

Utilizing most airline's web check-in applications has made the process of producing a boarding pass off-site a simple affair. However, the inability to produce airline baggage tags at an off-site location has made handling passengers who wish to check baggage a more complicated process.

Generally, most third-party baggage concierge services has resorted to producing baggage tags in advance before they arrive at the off-site location. Greatly reducing efficiency and adding significant cost to their operations. Additionally, any unused baggage tags need to be deleted from the passenger records to ensure the integrity of passenger and baggage information.

FDM has created an application to simplify the process of producing baggage tags away from the airport, greatly increasing passenger service levels at off-site check-in locations. This allows third-party baggage concierge services to print baggage tags at any off-site check-in location no matter how complicated the passenger's route is.

Since the entire airport system is integrated together it is simple to provide the necessary technology to allow passengers to check-in at any off-site location with checked baggage. The check-in records for specific airlines are updated via an Internet based check-in application.

Passenger Boarding

The boarding operation utilizes the computer printed manifest which is used to check-in the passengers. This is enhanced with the system generated boarding pass and carry-on baggage tags.

At the completion of the boarding process the number of passengers boarded is compared, by the aircraft capitan, with the flight attendants passenger count. When this count is verified as correct the aircraft Capitan is required to sign the manifest retained in the airports records.

Loading Checked Baggage Onto the Aircraft

The baggage being loaded onto the aircraft can be, optionally, scanned by radio frequency scanners which automatically update the database. Once the plane is loaded the system will automatically make a check to insure all baggage that was supposed to be loaded was loaded and that there is no extra baggage loaded.

The plane should not be released until this operation is complete and correct.

Airport Flight Information Display System (FIDS)

FIDS Display

The features of the Flight Information Display System (FIDS) are:

  • User configurable displays for different departments and locations.
  • Clustered monitors for extended displays.
  • Support for specialized devices, such as split flat display boards.
  • Emergency override message displays.
  • Remote monitoring, maintenance and support.
  • Free text display pages.
  • Timed sequencing for rolling displays.
  • Scripting tools for panel creation and maintenance.
  • Full system management reporting.

FIDS is a vital communication component of the airport.

FIDS is designed to provide management with automated control to distribute and display information to the passengers, airport tenants and airport operational staff.

With the common use services of TTAS, FIDS is directly connected to the airport Global Relational Database (GRD) allowing display of automated real-time information to the targeted audience.

FIDS can be deployed at:

  • Check-in
  • Boarding
  • Boarding Lounges
  • Airport Facilities, Restruants, etc.
  • Immigrations
  • Customs
  • Cargo
  • Baggage Carousel

FIDS is used at the common use terminal area of check-in and boarding to display the flight being checked-in or boarded and also the airline's name and graphical logo to identify the airline being checked-in or boarded.

The content can be different at each display or there can be groups that display the same information. FIDS provides visual paging for the hearing impaired and supports the display of weather information.

The content displayed can be graphics, text, video feeds and sound is also provided.

Waiting lounges can be equipped with more than one FIDS displays. The primary display being used to display flight information. At the boarding gate a display can be set up that describes the flight, aircraft. seating arrangement, who the crew is comprised of and any information concerning the flight. Advertising can be displayed on the FIDS terminals if the airport wishes to increase their revenue stream. Each display can be set up to display scheduled sessions. For instance a display can display the flight schedule, then an advertisement and then the weather for a specified amount of time for each presentation. The display can repeat this sequence as desired.

The FIDS design is comprised of a control center, input terminals and displays. The displays can be:

  • LSD Flat Panels
  • Plasma Displays
  • CRT Monitor
  • Split Flap Boards
  • LED Sinage

The control center is responsible for storing, processing and transferring all data, flight and general information. The information is send via LAN or WLAN (wireless LAN) to the connected displays. Each display is addressable, allowing different data streams to each display. The entire operating is real-time in order to insure the users are supplied with high-quality, consistent up to the second information.

In the control center the FIDS panels to be displayed are created using standard HTML scripting. The author/artist can view their work before it is displayed on the live displays.

Immigrations Entry/Departure

A common use terminal will be installed at each immigration entry and departure counters.

All passengers records are available for immigrations to use in their control of the passengers.

If the airport authority wants we can install our standard APIS application that requires international arriving aircraft to supply immigrations with a passenger and crew list prior to the aircraft's arrival.

Airport Service Providers

Applications will be provided that track each service providers operation so that they can be tracked in terms of items payable to the airport authority.

An advantage to the service providers are that the ground service equipment providers can offer the ability to check-in their clients passengers by utilizing the TTAS check-in functions.


View of Customs Operations

The customs application addresses each of the following procedures:

  • Cargo Export
  • Cargo Import
  • Transit Cargo Clearance
  • Transhipment Cargo Clearing
  • Plane Side Release Cargo Operation
  • Express Cargo Clearance
  • International Parcel Clearance
  • Cargo Clearance With Temporary Cargo Clearance
  • Inward Travellers Luggage Clearance
  • Outward Travellers Luggage Clearance
  • Clearance of Unaccompanied Traveller Luggage
  • Clearance of Travellers Hand-Carried Export Cargo
  • Clearance of Travellers Hand-Carried Import Cargo
  • Inward Pet Clearance
  • Outward Pet Clearance

The following procedures are what can be done. We will tailor the installed procedures to match what is presently being done.

If any procedures are missing or are not needed please let us know and we will update our plans to incorporate what is required.

Cargo Clearance Operation Common Application

The customs clearance application enhances the efficiency of cargo clearing. Once the customs personnel become used to the system it is possible for one person to clear a declaration in just two minutes.

The following procedure is common to all clearing operations:

All custom declarations are input into the system, either by the person requesting the declaration or by a customs officer when the client is not an on-line client. A decision by customs is to charge for the declarations input by customs or not.

When custom declaration data is input it is examined, by the system, to determine which type of clearance is required. The declaration is determined to be in one of the following three classes:

  • C1 - Inspection - Exempt Cargo Clearance
  • C2 - Clearance with Document Approval
  • C3 - Cargo Clearance with Inspection
  • C4 - Rejection because the cargo is not properly packed or is not labelled correctly.

The system then proceeds to analyze the data to determine what the results of the clearing will be. The results of the clearing can result in the following:

  • Rejection due to errors in the declaration
  • Rejection because the declaration is incomplete
  • Rejection because of packing or labeling
  • Declaration approved
    • C1 - When the declaration is complete and approved as C1 Status the response is either:

      • Payment Notice
      • Release Notice

      If the client is an on-line client the result is automatically sent via the Internet. If the client is an off-line client a document is produced that can be given or delivered to the client.
    • C2 - When the declaration is approved as C2, the response to the client that they need to come to the customs office to complete the clearing.
    • C3 - When the declaration is approved as C3, the response to the client is to come to the customs office to complete the clearing.
    • C4 - When the declaration is complete and determined to be C4 status the response is either:

      • Customs can produce the required labelling at a charge to the client
      • The client can produce, and place on the cargo, the required labelling.
      • If the cargo is determined to be packaged in an unsafe or in-secure method the client is notified to pick up the cargo and to make the required changes to the packaging.

      If the client is an on-line client the result is automatically sent via the Internet. If the client is an off-line client a document is produced that can be given or delivered to the client.

When during a physical inspection of the cargo by customs and it is discovered that the content of the cargo is different than the declaration. The applicant must make on-line correction of the declaration or come to the customs office to edit the document.

During the entire process the decisions are made by the system and not an individual. Customs can set up a payment procedure that when a client is at customs that a supervisor and the customs agent must both approve the final decision. Any payment made should be to a cashier who is independent of the customs operation. This results in the decision to charge or not to charge the client is made and approved by more than one person, thus reducing the ability for cargo to be granted an approved rating based on a favour granted by one customs agent.

Flight Data Management will evaluate the entire process in view of local circumstances to insure that gratuities and fraudulent charges are not possible without immediate detection.

Cargo Clearance Operation Applications

Following is a terse overview of each of the Cargo Clearance Applications. These applications can be configured to match completely your current or desired operation.

Cargo Export

Exporters can declare export cargo to customs 24 hours a day by using the on-line cargo system.

The cargo system after matching the export declaration and the export manifest will respond with either the C1, C2 or C3 clearance scenario.

Though C1 is defined to be inspection exempt, the system may choose any of the C1 applications at random for inspection. Once a C1 application is selected the shipper is required to submit a written declaration and documentation to customs for inspection.

Cargo Import

Declarations should be made to the custom's office within 3 days from the entry of the cargo.

Cargo left in the custom's warehouse for a period of over 5 days will be charged a fee for each cubic meter of cargo left in the warehouse.

Declaration of cargo with customs includes the following steps:

  1. Fill out all items on the on-line custom's declaration form.
  2. An "authorized person" after examining all data, may use the "Card Code" issued by the customs office to proceed with the electronic declaration. If the user is not registered with the customs office a customs officer must input their "Card Code" in order for the electronic declaration to proceed.
  3. In general, a response will be received instantly or within fifteen minutes if the user does not have a "Card Code". The response may include information of errors in the declaration, a request for incomplete documentations or procedures. When the declaration is completed and approved as C1 status, the response may include information such as tax payment notice or release notice.
  4. When a declaration is approved as C2 or C3. "written declaration" should be submitted, in person, to the customs office. Contents of the written document shall be identical to that of the electronic document.
  5. When customs discovers that the content of the cargo is different from that of the declaration, an applicant should make on-line correction of the declaration by the deadline as instructed in the notice.
  6. In the case where a written declaration is made by the consignee then the custom's officer will input this data into the system. The customs office may charge a "file input fee" for the declaration submitted in written form.
  7. The following documentation is required declaration documentation:

    1. Air Waybill (AWB)
      • The AWB can be a Master Air Waybill (MAWB) or a House Waybill (HAWB). A photocopy should be submitted
      • Applicants should submit both an AWB and a Customs Declaration Import form. A seal will be affixed on the documents and returned for cargo collection after completion of the cargo clearance.
    2. Two copies of the commercial invoice.
    3. If required, an Import Permit.
    4. If a clearing house is being used a "Power of Attorney" to define the responsibilities of the clearing house. The power of attorney must be signed by the consignee.
    5. Two copies of the cargo price declaration.

Cargo Clearance by customs consists of the following steps:

  1. Clearing houses transfers data, via a connection to the custom's mainframe.
  2. After the system makes the classification selection the system will:
    • Pass C1 cases to taxation.
    • Notify the clearing house, for C2 and C3 cases to submit declarations and related documents.
  3. After the system completes classification and estimation, C2 cases are passed to taxation.
  4. C3 cases changed to C2 classification will be delivered to inspection in order to proceed with classification and estimation.
  5. The system will issue a tax payment invoice for the tax payer to pay the tax.
  6. When the shipment is cleared the system will send a release message to the clearing house.
  7. Applicants must bring the declaration request and AWB to the warehouse to cross check with the release message before collecting the cargo.

Transit Cargo Clearance

Transit cargo refers to cargo that is transported from foreign countries and is temporarily unloaded at warehouses.

Transit cargo is an automatic operation using the computer.

Transit cargo is unloaded and stored in, other than the custom's restricted area, warehouses waiting for re-shipment by flights and is refereed to as warehouse transit cargo.

In an application for warehouse transit cargo declaration, an airline shall transfer the declaration request via the system.

Transit cargo is unloaded and placed inside the customs restricted area awaiting for re-shipment by flights are refereed to as plane-side direct transit cargo.

Plane-side direct transfer is approved by the system after the computer inspection is done by the customs office. It is a paper free operation, the customs office shall not issue any written approval.

Transshipment Cargo Clearance

Transshipment cargo refers to cargo that is transported from foreign countries and shipped to other locations.

An applicant shall declare transshipment cargo via the system. Cancellations and clearance will be automatically produced by the system.

For C1 cases, the warehouse where the cargo is stored may print the transshipment release from the system. The applicant is not required to submit a transshipment application and related documentation to customs.

Applicants for C2 and C3 cases shall submit as application form and power of attorney for review and inspection. Release shall be made after all procedures are satisfied and the release form can be then printed from the system.

Plane-Side Cargo Clearance

The processing of plane-cargo is as follows:

  1. Plane-side cargo is limited to:
    • Fresh Food
    • Perishable Items
    • Live Animals
    • Plants
    • News And Data With Time Limits
    • Dangerous Articles
    • Radioactive Elements
    • Ashes - Cremated
    • Corpse
    • Mass and Bulk Cargo
    • Special Circumstance Material
  2. Submit to Customs:
    • Import/Export Documentation
    • Packing List
    • Invoice
    • Catalogue or Drawing
    • Power of Attorney, If Handled by Broker
    • Import/Export Permits
    • Independent applicants shall also submit photocopy of ID card and documents of agreements from competent authorities.
  3. Air Forwarders shall apply for general cargo import clearance for import of items that do not belong to the plane-side released items.
  4. Owners importing animals or marine products requiring feeding or use of oxygen, change of water, or use of ice, shall fill out a special application form. Such actions shall be proceeded only after the customs approval and under supervision of a supervisor of customs. The owner will need to pay a fee for this service.
  5. Apart from all other required documents, application of dogs and/or cats shall submit a color photograph of the animals and the notice issued by customs.

Express Cargo Clearance

Express Cargo requirements:

  • General Requirements:
    • Gross weight of each piece is under 70kg.

  • Requirements of On-board Express Cargo
    • Gross weight of each piece is under 32kg.
    • No more than 60 pieces (packs) with a total under US$20,000 for each shipment.


    1. Invoice of cargo must be attached on the cargo for customs inspection.
    2. Cargo import/export declaration must be made using the cargo system.
    3. Declaration of on-board cargo requires:
      • Flight number.
      • Courier name.
      • Cargo name.
      • Cargo price.
      • Cargo number.
      • Name of exporter/importer or recipient.
      • Business tax code.
      • ID card number or passport number.
      • Photocopy of flight ticket(s) and boarding passes.
    4. Declaration of express cargo must be made prior to the import/export of cargo.
    5. Payable duties and tariffs of express cargo is to be levied.

International Parcel Clearance

The shipper must declare the correspondence or parcel using the cargo system or by coming directly to the customs office.

Customs may confiscate correspondence or parcel containing dutiable or controlled items without description, quality, quantity, weight and values of such items shown on the wrapping.

Cargo Clearance with Temporary Clearance Permit

Requirements for Cargo Clearance with Temporary Clearance permit:

  • Professional instruments and equipments.
  • Goods for display or used in exhibitions, international commercial fares, symposium and the like activities.
  • Import commercial goods for display or demonstration in trade invitations. Such goods cannot be tobacco and alcohol, goods that are difficult for re-export, perishable goods, accessories, controlled goods under the law of the country and/or export/import of goods for processing or repair.
  • Contents of such permits are expressed in English.

The permit issued on a two-copy form containing an export and a re-import copies.

The permit must be applied for at the country of import.

On export the country of import retains the export copy.

Information required for Cargo Clearance with Temporary Clearance Permit:

  1. Validity date, date of expiration shall be no longer than one year after the date of issue and no extension is allowed.
  2. Transportation including fight number, loading airport and destination.
  3. The name of the permit holder or corporation. The address, telephone number and email address of the permit holder.

Outward Traveller Luggage Inspection

Customs can locate the owner of the baggage by viewing the pre-flight manifest and any information gathered concerning the baggage owner.

Departing passengers who have already checked-in at the airline counter must have their checked and/or carry-on baggage inspected by X-Ray. If no suspected articles are found, the baggage can be loaded or taken aboard. If during X-Ray inspection, suspected articles are found, the baggage is inspected manually. If it is normal, the baggage is allowed to take aboard. Any article, which is not permitted to take on board, the passenger will be ordered to return to customs. If illegal items such as contraband or drugs are found, they will be confiscated and turned over to the appropriate authority along with the owner of the baggage. for further investigation.

Inward Traveller Luggage

Customs can locate the owner of the baggage by viewing the pre-flight manifest and any information gathered concerning the baggage owner.

Arriving passengers who have nothing to declare to Customs, can show their passport and proceed through the green line for clearance.

Depending on the situation, a custom's officer may exempt the passenger from baggage inspection or conduct a random check on the baggage. If there are problems with the random inspected baggage then the baggage is subject to taxation or confiscation.

If the passenger is carrying articles, which are required to declare to customs, the passenger must fill in the declaration card and proceed to the red lane for inspection. If there are problems with the inspected baggage then the baggage is subject to taxation or confiscation.

Clearance of Un-accompanied Traveller Luggage

Customs can locate the owner of the baggage by viewing the pre-flight manifest and any information gathered concerning the baggage owner.

  1. Required Documents:
    • Passenger Identification
    • Certificate of Identity:
      • Declaration by Traveller
      • Declaration of Proxy
      • Declaration under the name of a company

  2. Declaration
  3. Inspection by customs
  4. Payment, approval and release

Clearance of Traveller Hand Carried Export Cargo

Travellers must declare hand carried export cargo at the custom's office. The customs office will input the data into the cargo system.


  1. A copy of the passenger's passport
  2. Inspection of the hand held cargo by customs.

Pet Clearance


The pets must have a current health certificate. The authorities will issue a quarantine certificate to the pet owner when the pet passes all examinations. The documents must b given the the authorities at the departure location.


Application must be made for the approval by pet control and quarantine two weeks in advance of entry.